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HOMEUSING PAVESET UP
  • PAVE INSPECT DEALER KNOWLEDGE BASE
  • Using PAVE
    • WHY PAVE?
    • HOW PAVE WORKS
      • Logging In
      • Capture Link
      • Guided Capture
      • Captured Photos
      • Monitoring In-Progress Inspections
      • VIN Decode: Vehicle Information
      • Detected Damages
      • Grading
      • KBB Book Values
      • Sharable HTML Vehicle Park Page
      • PDF Condition Report
      • Setting Up Users
      • Website Widgets & Shareable Links
        • Website WIdgets
        • Editing an existing Website Widget
        • Creating Shareable Links
          • Adding a Shareable Link to your iPhone.
          • Adding a Shareable Link to your ANDROID phone.
    • PAVE USERS
      • Appraiser
      • Customer
      • Salesperson
      • BDC Agent
      • Chat Agent
      • Leasee
    • PAVE CAPTURE TROUBLESHOOTING GUIDE
      • iPhone (iOS) Issues
        • Does my mobile phone work with PAVE?
        • Can't Access Camera - Incorrect Web Browser Usage
        • Can't Access Camera - Camera Permission Not Enabled
        • Camera Screen is Locked and won't Rotate
        • Inspection Get's Stuck
        • Inspection Won't Begin or Complete
        • Getting Back to an In-Progress Inspection
        • Why do I keep getting asked to retake pictures?
      • Android Phone Issues
        • Does my mobile phone work with PAVE?
        • Can't Access Camera - Incorrect Web Browser Usage
        • Can't Access Camera - Camera Permission Not Enabled
        • Camera Screen is Locked and won't Rotate
        • Inspection Get's Stuck
        • Inspection Won't Begin or Complete
        • Getting Back to an In-Progress Inspection
        • Why do I keep getting asked to retake pictures?
  • Additional Features
    • Creating Dealership Account
    • Billing - Pay as you Go
    • Dealer Group Dashboard
    • Integrating vAuto Provision
    • Editing Vehicle Information
    • Text Notifications
    • Customer Disclosures
    • Bulk Links
    • Accuracy & Limitations
    • TERMS OF SERVICE
  • Import
    • Creating
    • Preview
    • Editing an existing Website Widget
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  1. Using PAVE

PAVE CAPTURE TROUBLESHOOTING GUIDE

In order for your customer to use PAVE Inspect, you must rely on the assumption that their hardware (mobile phone) is in good working condition. Sometimes, people have unique settings or other hardware issues which make capturing a vehicle difficult. In this section, we provide you with some guidelines to help troubleshoot with any customers who are having difficulty completing the inspection.

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Last updated 2 years ago

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