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# Camera Screen is Locked and won't Rotate

## Problem

### PAVE Inspect requires that the Portrait Orientation Lock feature on your Android phone be turned off **so that when you** turn the phone sideways, the screen changes to landscape mode. You will not be able to capture images if the phone is in portrait mode.

![If you turn the phone sideways and the screen stays the same, your Portrait Orientation Lock is likely on. ](/files/1R0PD4J3dbKO8KefAZys)

## Cause

### The Portrait Orientation Lock feature is on causing the screen to stay in portrait mode.

## Solution

### 1) **Click on the “Settings” Icon from your Home Screen**

![Select "Settings"](/files/YmcdYV3DDeZskPXw0UGj)

### **2) Scroll down and select "Home Screen"**

![Select "HOME SCREEN"](/files/88piRVCtwdpbVPX6anHz)

### 3) Locate the "Rotate to Landscape Mode" button and ensure that it is in the "ON" position, which is to the right.

![Make sure "Rotate to landscape mode" is set to "ON".](/files/mu8HMeENF737y9oi5D6f)


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