> For the complete documentation index, see [llms.txt](https://dealers.paveinspect.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dealers.paveinspect.com/welcome-to-pave/pave-capture-troubleshooting-guide/android-phone-issues/inspection-gets-stuck.md).

# Inspection Get's Stuck

## Problem

### Capture won't advance or I get a black screen after each picture and have to start over.

## Cause

### It's possible that your website browser history (cache) needs to be cleared.

## Solution

### **1) Click on the Chrome Icon from your Home Screen**

![Select "Chrome"](/files/YHOqUkTHWDAbnPpXcLw8)

### **2) Tap the vertical three-dot icon at the top right, to open a dropdown menu.**

![Select the "Three Vertical Dots" ](/files/Nbe1uQyhes4gOjT0HDkr)

### **3) Tap History, then Clear browsing data.**

![Select "History"](/files/AVRr9irkyRuL9Un8ubha)

### **4)** Select the Advanced Tab. Select Cached images and files. Click “CLEAR DATA”

![Select "Advanced" and then "Cached images and files".](/files/di2zSVmN6goHxPjAm92e)


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