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Forever Change How You Inspect and Appraise Used Vehicles
Unlock your dealership's human potential for all your appraisals using PAVE (Personal Assisted Vehicle Evaluations).
What if every vehicle evaluation could be done by anyone, anywhere with a click of a link using the AI inspection tool that puts human intelligence first?
Click this YouTube link to see PAVE in action.
Get 13 HD and 4K Photos on Every Appraisal
Every PAVE capture comes with 11 to 13 photos. At times the user may not capture their VIN or Odometer but opt to manually input. You can tell when this has been done when you see a grey box instead of the photo on your Park Page. We are moving towards capturing 4k images when the User has enough connection bandwidth. These strategically angled photos ensure you receive a complete, unobstructed 360 view of every vehicle.
You can also download these photos to use for other purposes like merchandising incoming trades before they arrive. To do this, click on the PHOTOS button on the vehicle listing within your dashboard. A file will download all the captured initial photos with the VIN as the file name.
PAVE's guided capture makes it easy for anyone to capture the required photos.
Detailed instructions coincide with each image they get guided to capture using the PAVE Browser Camera. In real-time, as the User takes the photos, they are checked for quality. If any are unusable, they will be informed and guided to recapture that view.
Forever Change How You Inspect and Appraise Used Vehicles
On average, your trade appraisal process can take up to 30 minutes and rarely includes accurate condition reports, leading to inconsistencies, low productivity and often frustrating customer experiences. By automating every car's inspection, your dealership removes friction and allows you to put your best value on every vehicle in a blink.
Each of your dealership's best used car experts can only effectively complete two trade-ins appraisals an hour when using traditional methods.
Our early adopter dealers have also discovered that PAVE is most effective at empowering your customers to have an automated appraisal completed by the tool when they are not at your dealership. Providing them with an authentic self-generated assessment by only taking photos gives them more confidence in your quote over everyone else's. That is what they want beyond even getting more money for their trade.
PAVE's easy to follow vehicle capture experience guides anyone to take 13 specific photos within 3 minutes. These photos are simultaneously analyzed by PAVE and deliver a detailed grading and condition report directly to your experts the moment the capture is complete. Get all the information you need to make an appraisal decision in under a minute - down from thirty - gaining 30x the capacity out of your best-used car experts, with no bottlenecks.
Best of all, the way you will appraise vehicles will be omnipresent which is where your customers already are.
These omnipresent customers also hate forms. PAVE replaces your online forms with picture taking instead - and everyone loves using their camera.
With PAVE, anyone with a smartphone can complete a guided vehicle inspection in 5 minutes or less.
Users follow the steps capturing photos and the PAVE API takes care of the rest. Plus, they can add any disclosures easily, so you know everything you need to about their car.
Forever Change How You Inspect and Appraise Used Vehicles
How to log into your PAVE Inspect Account
Send a PAVE capture link by text to anyone.
1) From your dashboard, enter the recipient's phone number in the "TO" field.
2) Enter the person at your dealership who receives a text message notification with the inspection results as the "FROM."
With no downloads required, the recipient can start their capture by just clicking this link.
PAVE Inspections are reviewed for quality while the user is capturing the images. You can use the dashboard to see if your customers are having any challenges or have received any error messages.
PAVE uses Human-in-the-Loop technology, which means all images are reviewed in real-time by a human inspector to ensure the highest quality.
If a capture is attempted in bad lighting or there isn't enough space to capture full images, PAVE QA will notify the user in real-time to retake the picture.
If your customer has abandoned the capture because of an issue they might encounter, you can identify why using the dashboard and reach out to them (via text or phone call) at their mobile number in order to help them to complete the inspection.
Automated grading delivers an unbiased, standardized third-party evaluation on every vehicle.
Once PAVE discovers all detected damage, it's calculated to provide the overall grading of the vehicle. Our grading standards are a combination of all global industry best practices.
PAVE GRADING MATRIX:
STANDARD A
STANDARD B
STANDARD C
PAVE Vehicle Condition Grading Scale
PAVE Book Value Grading Scale
vs Autograde
vs KBB
vs Black Book
5
A-1
Excellent Condition
Extra Clean
Excellent Condition
Extra Clean
4
B-2
Very Good Condition
Clean
Very Good Condition
Clean
3
C-3
Good Condition
Average
Good Condition
Average
2
D-4
Fair Condition
Below Average
Fair Condition
Rough
1
E-5
Poor Condition
Rough
Unclassified
Rough
0
U-6
Very Poor Condition
Unclassified
Unclassified
Rough
Without any forms, PAVE detects all the details you need to know about the vehicle.
PAVE gets you all the vehicle information:
Full Address of Capture Location (May Not Always be the User's Residence)
VIN (Vehicle Identification Number)
Exact Odometer Reading (Including Mileage Type)
Year, Make, Model
Trim is Identified and Mapped by PAVE If Any Visual Clues Like Badging is Available.
Transmission
Exterior and Interior Factory Color Name
As the User captures the vehicle, PAVE's Intelligent Damage Detection analyzes each view to evaluate the entire exterior.
PAVE's Intelligent Damage Detection checks each component and references over 30,000 variables of different types of damages.
These highlights are color-keyed based on the level of severity and include recommended repair method. Although detected, anything marked in grey is just for information and does not affect the overall grading or condition of the vehicle.
PAVE provides a detailed description of every damage:
The Component
Damage Type
Severity
Repair Method
PAVE checks the windshield for chips, stars, cracks and scratches. By analyzing the front right tire, PAVE also provides an estimated tread depth (same assumed for all four), tire type or any signs of weather cracking or bulging.
PAVE TIRE READINGS:
LABEL
Condition
Tread
Wear
Description
LIKE_NEW
Good
11/32, 10/32, 9/32
Tire Is Good
Looks New and No Sign of Wear
GOOD_CONDITION
Good
8/32, 7/32, 6/32
Good Condition
Minor Signs of Wear
WORN_MEDIUM
Worn
5/32, 4/32
Is Medium Worn
Medium Signs of Wear
WORN_MAJOR
Worn
3/32, 2/32, 1/32
Is Majorly Worn
Replace
WINTER_TREAD
After Market
N/A
Is A Winter Tire
Winter / Mud Tire
BULGED
Side Wall Bulge
N/A
Has Protrusion On Sidewall
Has Bulged Spot
WEATHER_CRACKED
Cracked
N/A
Tread Is Weather Cracked
Has Cracks in Rubber
MISSMATCH_TIRE
Mismatched
N/A
Tire Brand Does Not Match
Brand / Size Does Not Match
FLAT_TIRE
Flat
N/A
This tire is low on air or is flat
Flat tires are not acceptable
A PDF version of the condition report is accessible within every Park Page.
Not only are Shareable Links reusable, they are also unlimited and can be created for many different use cases. The primary use would be to launch a PAVE from your phone anywhere and anytime!
PAVE's Shareable Links have many uses, like for dealership signage or CRM campaigns. You can also add a Shareable Link to your cell phone so you can quickly send anyone a PAVE link without having to log into the Dashboard.
Every inspection's results lives on a unique digital page that can be shared.
PAVE's results links enable you to quickly copy and share any vehicle's Park Page with your coworkers and network – both inside and outside the dealership. Sending someone a PAVE Park Page link is an effective way to work together with that person to determine the actual cash value and/or your exit strategy on every appraisal. Coming soon is a retail customer viewable version - no values - of this same report to add to your online VDPs or give someone an advance peek at an incoming trade.
Forever Change How You Inspect and Appraise Used Vehicles
You can set up as many Users as needed for each account.
Click on MANAGE USERS at the top of the management dashboard.
Click on the green button at the top left side of the page "CREATE USER".
Enter the User's information
Select account type as "User" if this person will have no administrator privileges and will only see their inspections when logged in (usually Sales Consultant). Or set as "Admin" to have full control of the dealership's account (usually Sales Manager, GSM, GM).
This new User will receive a system-generated email with their credentials. They can reset their password to something more personal by visiting the "SETTINGS" tab.
Editing an existing widget
Existing widgets can be edited by selecting 'Edit' for the required Widget, as highlighted below.
Click on Edit to modify an existing Widget
Any required changes can be made, and then click on 'Save Changes' to save.
PAVE Widgets & Shareable Links
Widgets and Shareable Links are a convenient way to launch inspections without having to log into your PAVE Dashboard.
With PAVE's unlimited Website Widgets and Shareable Links, you can provide multiple options for your customers to self-request inspection links either from your website or from a shareable URL. You can also install a shareable link to launch inspections directly from your smart-phone without logging into the PAVE dashboard.
You can set up a website widget on any page on your website. The widget is specially coded to that page, so when someone requests a new inspection, the new inspection will appear on your dashboard under the name of your widget. The screen shot below is an example of a website widget on a dealership website.
The widget allows website visitor to self-request an inspection link.
With a shareable link, you can provide a URL in an email or a QR code on a letter that customers can link to in order to self-launch a vehicle inspection. The example below is a lease-end pre-inspection mailer that can be sent to customers prior to an expected lease termination to assess any additional damages.
Launch Inspections from anywhere with a customized "Quick Launch" shareable link on your smartphone.
Our users tell us that one of the most convenient things about PAVE is the ability to launch an inspection from a link on your smartphone anywhere and anytime. Some examples of when you might need this feature:
1) Run into a customer at the grocery store who's interested in trading? Send them a link directly from your phone, and once completed, you will see it appear on your dashboard under your PAVE username.
2) Having a busy Saturday afternoon and there's a line-up for appraisals from the used car manager? Send yourself a link, capture your customer's vehicle using your own phone, and have your manager appraise it later when they have some time.
PAVE Now Includes VIN Specific Book Values On Every Result
Displayed on the Park Page ONLY (this feature is not available in the PDF report) are VIN specific Kelly Blue Book Auction Values and Typical Listing Values that are based on the mileage, region, color and condition.
All available options and their values are also displayed for reference. To include any of these value-added options click on the EDIT button on the vehicle listing. Scroll to the book value box on this editable version of the Park Page and select the item. The value will automatically update to include this selection.
Forever Change How You Inspect and Appraise Used Vehicles
With PAVE's easy to use JavaScript, you can replace your long "online appraisal" or "sell your car" forms on your website by only requiring visitors to enter their name and phone number to get a PAVE link sent to them directly. PAVE will automatically gather the rest of the needed information from the photos as they capture them.
When they submit their phone number to get sent a PAVE link, their session and progress will automatically show on your dashboard as being sent from your webpage under the name you gave your widget for easy tracking. Once they are complete in doing their capture, the people you have set up to get notified will receive a link by text with the results.
For embedding on your website, you have two options;
1 - iframe: This option allows you to embed the PAVE Inspect form as a frame or an external resource.
2 - floating form: This option allows you to add the PAVE Inspect form to hover on the bottom center of any page where the script gets added.
Your website layout and the theme used will affect how your form appears on your web page. We calculate the height and the width of your form based on the container size where you embed the form.
To embed the PAVE Inspect form, first create the container on your webpage where you want it to be placed. Once created, replace the 'YOUR_CONTAINER_ID' in the script that is displayed for that widget with the name you gave this container.
Copy the script for your form and add it within the <body> of your page. The form will automatically load inside the defined container.
Floating form: (default)
If you choose not to enter a designated container for where the PAVE Inspect form appears within your web page, the form will automatically default to float on the bottom center of the page.
Directly copy the script for each of the forms that are displayed in your SETTINGS for the widget and insert it inside the <body> of each page you wish to display the form.
Embedding your PAVE Inspect forms on your website, VDPs or blog is another way to automate your dealership's appraisal process. Use the code we've provided to embed your forms anywhere on the web.
To create a form, visit SETTINGS and click the (+) symbol on the top right corner under WIDGETS.
Enter a name for your form. This name will display on your dashboard tracking for all inspections that get generated using this form. You can create multiple forms with a different name to distinguish the type of submissions you receive and control who in your dealership will receive the results for each completed inspection.
Enter the Phone # of the person at your dealership who will receive the results by SMS the moment each inspection gets completed.
Enter a CC Phone # for an additional person who will also get these results at the same time.
Choose the language for the default language to use for the form. (You can create specific forms to match the language used for each webpage)
Choose either the light or dark theme to set the background colour.
Add the HEX colour to change the button colour for the form. (a sample button at the bottom will display the colour you entered)
Click save and copy the script to send to your website provider.
Test and preview form by clicking on the link icon. (PAVE Inspect website used for preview purposes only)
With PAVE's reusable Shareable Link, you can launch an inspection from your cell phone anywhere, anytime!
1) For all in-store visiting prospects with a trade-in, allow your Salesperson to take 3 minutes to do a PAVE Capture as they walk around the trade with the Customer. Enabling your Appraiser to start reviewing the trade-in and setting your actual value during their time spent during the vehicle selection and test drive steps. It significantly reduces your average time to complete each appraisal and prevents any awkward downtime (Customer left alone) during negotiations and finalizing their purchase.
2) Allow the Salesperson to send a PAVE Link to any, not present, customers to capture their trade and get your actual appraised value. The Salesperson would send the link during their communication about the customers' trade-in. When the Customer does get around to doing their capture, their report will come directly to you—allowing your dealership to respond in minutes with their actual value.
3) When the Salesperson does their follow-up with their lease Customers, they can also send them a PAVE Link to capture their leased vehicle before their maturity date. Allowing your Appraiser to advise the Salesperson about two things; what to expect for possible charges on returning the car and pulling the Customer out of their lease early to avoid these extra costs possibly.
1) Give customers the ability to send themselves a PAVE link using the website widget to replace your long forms with only requiring their name and phone number. (PAVE will extract all the other vehicle information for you) They will receive the text message with their link to complete the PAVE Capture, and when they are complete, you can have the results automatically be sent by text to the Appraiser at your dealership to review and set the actual cash value on their trade-in.
2) Allow anyone at your dealership to send the Customer a PAVE link when they are not present so they can get your actual appraised value from anywhere at any time.
3) Use the Bulk Link Generator to create unique PAVE Links to be included in any of your direct marketing campaigns sent to the Customer.
Remove the guesswork from your appraisal process.
Empower any of your people who potentially will interact with any prospect that has a trade-in to send or complete a PAVE inspection or anyone who has access to a vehicle you may acquire for inventory.
When this becomes your standard process, you will receive a complete condition report and grading on every vehicle the moment they get captured. PAVE helps you gain efficiencies at scale by significantly reducing the time it takes you to set the Actual Cash Value on every trade or used vehicle inventory purchases.
1) Using the Website Widget, give customers the ability to send themselves a PAVE link, only asking for their name and cell number, and replace your long often cumbersome forms. (Remember, PAVE will extract all the other vehicle information - and more - for you from the photos captured.) They will receive the Dealer branded text message with their link to complete the PAVE Capture. As soon as they finish, you can have the results automatically sent by text to the Appraiser at your dealership to review and set the actual cash value on their trade-in.
2) Use the Bulk Link Generator to create unique PAVE Links to be included in any of your direct marketing campaigns sent to your Customer base. Create an influx of new acquisitions and sales opportunities.
1) Use the Bulk Links in all your lease maturity campaigns that go to your lease customers who are getting closer to their lease maturity.
2) Allow anyone at your dealership who manages your lease portfolio to be able to send a PAVE link to these lease customers before they mature so you can assist them in avoiding any lease-end chargeables by switching early.
1) For all in-store visiting prospects with a trade-in, have your Salesperson do a PAVE Capture as they walk around the trade with the Customer. Then your Appraiser can start reviewing the trade-in and setting your actual value during the vehicle selection and test drive steps. It significantly reduces your average time to complete each appraisal and eliminates any awkward downtime (Customer left alone) during negotiations and finalizing their purchase.
2) When working with an off-site prospect, have the Salesperson send a PAVE Link. The customer can then quickly but robustly capture their trade and give you the opportunity to set your actual appraised value. Once completed, their report will come directly to you allowing your dealership to respond in minutes with their actual value.
Empower your BDC or Live Chat Agents to send a PAVE Link to any customers to capture once it's determined there will be a trade-in involved. The representative can quickly send the link during their communication from a Bulk Link list, and when the Customer completes their capture their report will come directly to you - allowing your dealership to respond in minutes with their actual value and next step in the process.
Every time another dealer, wholesaler or private seller offers you an opportunity to acquire inventory, you can get more accurate information and confirm the vehicle's condition by sending them a PAVE link to capture the car. Providing you with an advantage over anyone else they may be offering the vehicle to.
Forever Change How You Inspect and Appraise Used Vehicles
Allow your BDC Agents to send a PAVE Link to any, not present, customers to capture their trade and get your actual appraised value. The Agent would send the link during their communication about the customers' trade-in. When the Customer does get around to doing their capture, their report will come directly to you—allowing your dealership to respond in minutes with their actual value.
In order for your customer to use PAVE Inspect, you must rely on the assumption that their hardware (mobile phone) is in good working condition. Sometimes, people have unique settings or other hardware issues which make capturing a vehicle difficult. In this section, we provide you with some guidelines to help troubleshoot with any customers who are having difficulty completing the inspection.
With PAVE's reusable Shareable Link, you can launch an inspection from your cell phone anywhere, anytime!
Please use the left navigation pane to identify which issue you are having. (NOTE: If you are on a mobile device, turn your screen sideways to landscape mode to reveal the navigation panel).
The phone indicates that it can't access the built-in camera for capturing images.
You may not be using the correct web browser: Apple iPhones must open the PAVE link in Safari.
Only Safari has permission to use the camera. Other web browser's such as Firefox, Chrome, or Edge will not have permission to access the phone's camera. Make sure that when you click the link to begin the inspection that the inspection opens in Safari.
Allow your Live Chat Agents to send a PAVE Link to any, not present, customers to capture their trade and get your actual appraised value. The Agent would send the link during their communication about the customers' trade-in. When the Customer does get around to doing their capture, their report will come directly to you—allowing your dealership to respond in minutes with their actual value.
Does your dealership have a thrid-party managing your live chat? set each of their Live Chat Agents up as a User for your dealership. Allowing them to send a capture link directly from your account and giving you the ability to track their inspections.
1) Use the Bulk Links in all your lease maturity campaigns that go to your lease customers who are getting closer to their lease maturity.
2) Allow anyone at your dealership who manages your lease portfolio to be able to send a PAVE link to these lease customers before they mature so you can assist them in avoiding any lease-end chargeable by switching early.
"PAVE's early adopting dealers told us that if they had a seamless connection between their PAVE inspection results and vAuto's Provision, the combination would transform how they put accurate actual cash values on any appraisal completed from anywhere."
This newly-released integration combines PAVE's patented vehicle capture, inspection and grading process with vAuto Provision's market insights to make better inventory acquisition decisions and set the correct actual cash values on every trade and inventory acquisition opportunity.
Key Benefits
Effortless, accurate and consistent data capture on every used car acquisition opportunity.
Never manually key in another 17 characters VIN. Now simply taking a photo of any VIN using PAVE will automatically populate it accurately in vAuto.
Get actual mileage from a single photo captured by PAVE. Every PAVE inspection extracts the exact odometer reading from the vehicle, which is now automatically populated in vAuto.
Every inspection in PAVE is now linkable to your appraisal in Provision in one click.
Gain an advantage with Estimated Recondition Cost Automation. Using PAVE's grading on every vehicle, dealers can now set specified recondition costs based on the vehicle's condition that gets automatically passed to vAuto.
Access PAVE's comprehensive condition report directly within vAuto from the URL included in the notes on each appraisal.
Easily add PAVE's captured photos using the simple download and upload feature between the two platforms.
Step 1: Call vAuto Technical Support at 1-877-828-8614 and select option 2.
Step 2: Advise them that you would like to complete a CRM integration with Discovery Loft's PAVE Inspection system, and that you need them to set up an Entity ID and Username.
Required Inputs
Sample (Not Real)
Entity ID
tk677
Username
Discovery6779
Step 3: Log in to paveinspect.com using your admin credentials. Visit the SETTINGS tab and go to INTEGRATIONS. Enter your credentials and make sure the Active switch is moved to the right, or on. If you slide the Auto switch over to on, all appraisals will be sent automatically to vAuto upon inspection completion. If you leave the switch off, you will need to manually push each inspection to vAuto by clicking the yellow vAuto link on your dashboard.
Step 4: When you are finished, click "SAVE CHANGES" at the bottom and you will receive confirmation that your vAuto account integration is active.
Step 5: Review the reconditioning cost table and adjust any value to match your dealership's typical reconditioning expense. The default values are only a guide and should be adjusted to fit your average expenses. You can set different values for each body type and the associated PAVE grading. Consider an average recondition expense for any vehicle that gets a 3.0 grading out of a possible 5.0. Reduce these values for any 4.0 and 5.0 results and increase the amounts for any 2.0 and lower graded vehicles. This table can get updated at any time.
Pay-as-you-Go allows you to purchase a package of inspections that never expire.
One common request from our customers was to make available a "PAY AS YOU GO" option that would allow users to purchase a package of inspections without committing to a recurring monthly fee.
Due to popular demand, PAVE Inspect now includes a Pay As You Go option for our customers. This flexible payment alternative allows users to:
Purchase a bundle of inspections upfront.
Avoid the commitment of a recurring monthly charge.
Enjoy the same full access to PAVE Inspect features on a per-use basis (provided AUTO RECHARGE is enabled)
Inspections never expire.
Sign into your PAVE Inspect account.
NOTE: If the "Launch account balance is disabled, please reload your account balance or delete unused sessions" message displays at the top of the screen, it means that your account is not active and you will need to purchase an inspection package.
Click on the "BILLING" link at the top of the page.
If this is a renewal (you were a former subscription customer), you will see the screen below and need to click on the "PURCHASE ACCOUNT BALANCE" link as appears below. If you are a new customer, proceed to step 4.
Select an inspection package under the PAY-AS-YOU-GO drop down as displayed below.
*NOTE: Taxes will calculate based on your location .
Enter the name on the card and your credit or debit Card number where highlighted below.
Enter your card expiry date, CVC code, and Zip or Postal Code. Then click SUBMIT.
That's it. You are done and you can return to your dashboard and begin sending inspections.
Be Engaged The Second They Become Re-engaged.
Set up to two people at your dealership to automatically receive the results via text message when the vehicle capture is completed.
This immediacy allows you to confidently appraise the trade-in right then and there, no peppering of additional questions. Thus affording your people the opportunity to communicate with the customer while top of mind. No delays!
Forever Change How You Inspect and Appraise Used Vehicles
Enter your dealership information on this form.
You will get an email right away with your credentials
Login to your new account
Agree to Terms of Service
Change Password
Enter Payment Information
Your account is now ready to start adding users. You should set yourself up first as a separate user and keep these credentials as your dealership account and not use it as your method of sending inspections. Add a different user account for each person who will be sending or tracking your PAVE inspections.
Your representative from PAVE has likely already setup up your account and forwarded your credentials. If not, you can start using PAVE right away by visiting and clicking on the CREATE ACCOUNT tab.
Forever Change How You Inspect and Appraise Used Vehicles
When you receive your group account credentials, you can start by setting up each of your dealerships with their own PAVE accounts.
The credentials for each store will be sent to the email address you used.
For each account, you create follow these steps to get started;
Login to your new account
Agree to Terms of Service
Change Password
Enter Payment Information
Once you do these steps, each account is now ready to start adding users. You should set everyone as a separate user and keep these credentials as your dealership accounts and not use it to send inspections. Add a different user account for each person who will be sending or tracking your PAVE inspections for each dealership.
By clicking on the DASHBOARD tab you can now track, review and edit every inspection sent and completed by each individual at all your dealerships at the group level.
To edit any of your dealership's information or to change passwords click on the MANAGE STORES tab and then click on the edit icon next to that account.
To edit payment methods for any store, click on the "switch" icon to enter that account and click the "SWITCH BACK" tab to return to your group view.
The user can quickly answer all your required disclosures and announcements once they're done taking the photos.
PAVE asks all the relevant disclosure and announcement questions to complete your requirements.
In your jurisdiction you are responsible for the disclosure of any facts you may know about this vehicle, please select any of the following that apply.
Out of Province
Suppose the province of the last registration (or equivalent) to a retail customer is different than the jurisdiction from which the vehicle is currently being sold. In that case, the vehicle must be declared an out of province vehicle, and the Seller must identify the last province in which the vehicle was registered (or equivalent) to a retail customer. For vehicles sold in Ontario only: A car remains an out of province vehicle and must be so declared if it was previously registered (or equivalent) to a retail customer in another province and has been registered in Ontario for less than seven consecutive years. The Seller must declare all of the regions in which the vehicle was previously registered.
Cross Border
The Seller must declare if the vehicle was ever registered in the United States or manufactured not in compliance with Canadian standards. All U.S. vehicles offered for sale must include a CarProof Verified vehicle history report or equivalent.
Title Branded
The Seller must disclose if the vehicle’s title has been branded in accordance with provincial or state law and must indicate the brand(s) assigned.
Incorrect Vehicle Marking
The Seller must disclose if any logo, badge, decal, emblem, ornament or similar markings on the vehicle do not match the make, model or series of the vehicle.
Stolen and Recovered
The Seller must disclose if a vehicle was recovered after being reported stolen.
Warranty Cancelled
The Seller must disclose if the manufacturer has cancelled the warranty on the Vehicle or has given notice of its intention to do so. Notice of warranty cancellation given after the date of sale is not subject to arbitration.
VIN Plate Issues
The Seller must disclose if the original VIN plate (on the driver’s side of the dashboard) has been removed, altered or replaced. Vehicles may not be offered for sale unless the original VIN plate is intact or has been replaced in accordance with provincial and federal regulatory requirements.
Manufacturer Repurchase
The Seller must disclose if the motor vehicle was repurchased by the manufacturer under the Canadian Motor Vehicle Arbitration Plan or under the laws of any jurisdiction including but not limited to U.S. lemon laws. If the reasons for, date and/or jurisdiction of the repurchase are known, they should be disclosed.
Total Loss
The Seller must declare if an insurer determined the vehicle was a total loss.
Grey Market
The Seller must declare if the vehicle was ever registered in a country other than the United States or Canada or manufactured not in compliance with North American standards. All Grey market vehicles offered for sale must include a CarProof Verified vehicle history report or equivalent.
Odometer in Miles
The Seller must disclose if the odometer is in miles.
Odometer Broken/Faulty
The Seller must disclose if the odometer of the vehicle is broken or faulty, i.e. not accurately tracking distance driven.
Odometer Replaced
The Seller must disclose if the odometer has been replaced.
Odometer Rollback
The Seller must disclose if the odometer has been rolled back.
Odometer Unreadable
The Seller must declare the odometer to be unreadable if it is accurately tracking distance driven but cannot be read due to pixel damage, because the vehicle cannot be started to obtain an odometer reading or similar reasons.
True Kilometres Unknown
The Seller must declare a vehicle TKU (true kilometres unknown) if the distance travelled is unknown and there are no reliable records available to verify the odometer reading as of a certain date. When a vehicle is declared TKU, the total distance that a vehicle has been driven is likely substantially higher than the reading shown on the odometer.
Recent Kilometres Unknown
If the total distance driven is unknown, but based on reliable records, the distance driven as of a certain date is known, the Seller must declare the last known distance and provide the date.
Odometer only has 5 Digits
The Seller must disclose if the odometer is a five-digit odometer with over 100,000 miles or kilometres.
Accident Repair
The Seller must declare a Vehicle to be Accident Repaired if the total cost to fix damage caused by a single incident was $3,000 or more ($2,000 cumulative incidents in British Columbia). The Accident Repair declaration must be made regardless of whether the damage was caused by collision, accident, weather or by some other incident. If the dollar value of the repair is known, it must be declared. If the Accident Repair information comes from a vehicle history report and the Seller believes that the Vehicle History Report is incorrect, it is the Seller’s obligation to get the report corrected within the Arbitration period or risk having the sale cancelled. Although not required, if the Seller chooses to declare an Accident Repair under $3,000 ($2,000 cumulative in B.C.), it may do so separately as an additional disclosure. Arbitration is not allowed for repairs under $3,000 ($2,000 cumulative in British Columbia).
Adjacent Panels Replaced
The Seller must declare if two or more adjacent panels (excluding bumper panels) have been replaced on a vehicle. Please note: If the panels were replaced due to an accident or another incident, depending on the cost of the repairs, it may also be necessary for the Seller to make the Accident Repair declaration.
Excessive Rust
The Seller must disclose if the vehicle suffers from excessive rust. Rust is considered to be excessive when the location or quantity of the rust affects the structural integrity of the vehicle, e.g. the frame or any structural component is perforated by rust.
Structural Damage
Flood Damage
The Seller must declare a vehicle as Flood Damaged when: i) water or other liquid has penetrated the vehicle to the level of the floorboards or higher; or ii) if any of the following components have been damaged due to immersion: Front or rear lighting or wiring harnesses, Engine and its major components, Transmission and differential, Dash instrument panel and wiring, Passenger seat cushions, Power seat or window motor, Major sound system components.
Fire Damage
The Seller must disclose if the vehicle has been damaged by fire.
Irreparable
Regardless of whether the title has been branded, the Seller must disclose if the vehicle is not capable of being repaired for roadworthy operation and may only be used for parts or scrap. Irreparable vehicles are assumed to also be Total Loss vehicles and thus the Total Loss declaration does not need to be made.
Air Bags Missing/Defective
The Seller must disclose if the vehicle’s airbags are missing or not operational.
Major Repair Needed
The Seller must disclose if a major component of the vehicle is defective or not operational and the component would cost over $750 (on a non-cumulative basis) to repair or replace in accordance with standard Mitchell warranty rates. Major components include: Engine, Transmission, Power train, Sub‐frame, Suspension, Computer equipment, Fuel operating system, Electrical system, Emissions system, Air Conditioning, Hail damage. The following items are not subject to arbitration: Upholstery, Glass, Tires, Visible body damage.
Material Variation from Production Specs
The Seller must disclose if the vehicle varies materially from the original manufacturer’s specifications.
ABS Defective
The Seller must disclose if the anti‐lock braking system is not operational (if equipped). Arbitration is only available for repairs over $750 (standard Mitchell warranty rates).
Alternate Fuel or Conversion
The Seller must disclose if the vehicle uses propane or natural gas, or at any time had a propane or natural gas fuel system.
Previous Daily Rental
The Seller must disclose if the vehicle was previously used as a daily rental vehicle (unless the vehicle was subsequently owned by a non‐dealer).
Previous Taxi/Limo
The Seller must disclose if the vehicle was previously used as a taxi or limousine.
Previous Driving School Vehicle
The Seller must disclose if the vehicle was previously used as a driving school vehicle.
Previous Police Vehicle
The Seller must disclose if the vehicle was previously used as a police cruiser.
Previous Emergency Services Vehicle
The Seller must disclose if the vehicle was previously used as an emergency services vehicle.
DISCLOSURES
TITLE BRANDED
YES
NO
GREY MARKET
red
green
INCORRECT VEHICLE MARKING
red
green
MANUFACTURER REPURCHASE
red
green
OUT OF STATE/OUT OF PROVINCE
select
select
TITLE BRANDED
select
select
TOTAL LOSS
red
green
CROSS BORDER
red
green
VIN PLATE ISSUES
red
green
WARRANTY CANCELLED
red
green
STOLEN AND RECOVERED
red
green
ODOMETER
ODOM 5 DIGIT
red
green
ODOM FAULTY
red
green
ODOM IN OTHER
red
green
ODOM REPLACED
red
green
ODOM ROLL BACK
red
green
ODOM UNREADABLE
red
green
TMU
input
input
RMU
input
input
DAMAGES
ACCIDENT REPAIR
input
input
ADJACENT PANELS REPLACED
red
green
EXCESSIVE RUST
red
green
FIRE DAMAGE
red
green
FLOOD DAMAGE
red
green
IRREPARABLE
red
green
STRUCTURAL DAMAGE
red
green
MECHANICAL
ABS DEFECTIVE
red
green
AIR BAG DEFECTIVE
red
green
ALTERNATE FUEL
red
green
NONE SPECS
red
green
MAJOR REPAIR
red
green
PREVIOUS USE
PREVIOUS DAILY RENTAL
red
green
PREVIOUS DRIVING SCHOOL VEHICLE
red
green
PREVIOUS EMERGENCY VEHICLE
red
green
PREVIOUS POLICE VEHICLE
red
green
PREVIOUS TAXI LIMO
red
green
ANNOUNCEMENTS
TITLE PRESENT
green
red
ALL KEYS PRESENT
green
red
BOOKS PRESENT
green
red
DISCS PRESENT
green
red
RIMS TIRES
green
red
OTHER ANNOUNCEMENTS
input
input
Trade-ins are the #1 best resource for inventory. #2 is mining your database to acquire inventory from previous customers, filling the holes in your inventory mix.
PAVE links will not work if opened inside of a messaging apps like FB Messenger. We do not recommend sending links generated using the Bulk Links process to send to customers using Facebook Messenger or Slack because these apps will open PAVE inside an iframe. PAVE will not have access to necessary device functionality like the User's camera. To send a prospect a PAVE link while engaged in live chat or Messenger please send the link to their device using SMS.
Visit the "BULK LINKS" tab to generate a unique PAVE link for each of the recipients of your next direct marketing campaign.
Using Bulk Links is a great way to get your previous customers engaged by capturing their vehicle to take advantage of your retention marketing events or lease maturity pull ahead programs.
To create bulk links;
Give your link list a name
Enter the "From" number for who you wish to receive the completed inspection results.
Enter the number of links you require. (number of recipients)
Download list
Merge these Session IDs and PAVE Links into your other recipient list.
Include the unique PAVE link for each recipient in your messaging to them.
The Seller must declare a vehicle to have structural damage if it meets the definition of structural damage set out in the National Auto Auction Association’s Structural Damage Policy. See
PAVE INSPECT TERMS OF SERVICE
Last updated: September 07, 2020
These PAVE Inspect terms of service (the “Terms of Service”) govern Customer’s access to and use of PAVE Inspect. These Terms of Service form a binding legal agreement between Discovery Loft Inc. (“Discovery Loft”, “us”, “we”, “our”) and Customer. The term “Customer” refers to the organization that you represent in agreeing to these Terms of Service. The “Parties” refer to Discovery Loft and Customer and “Party” refers to each of Discovery Loft and Customer.
BY USING PAVE INSPECT, CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, ACCEPTS AND AGREES TO BE BOUND BY AND COMPLY WITH THE TERMS AND CONDITIONS SET OUT IN THESE TERMS OF SERVICE. IF CUSTOMER DOES NOT ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AS AMENDED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 13(k), CUSTOMER WILL IMMEDIATELY CEASE ANY FURTHER USE OF PAVE INSPECT.
CUSTOMER REPRESENTS AND WARRANTS TO DISCOVERY LOFT THAT CUSTOMER HAS THE CAPACITY TO ENTER INTO THIS LEGALLY BINDING AGREEMENT. IF CUSTOMER IS USING PAVE INSPECT ON BEHALF OF ANOTHER PERSON, CUSTOMER HEREBY REPRESENTS AND WARRANTS TO DISCOVERY LOFT THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH PERSON TO THESE TERMS OF SERVICE.
These Terms of Service are entered into as of the date Customer first uses any part of PAVE Inspect (the “Effective Date”).
1. Definitions
(a) “Customer Data” means any data, information, content, records, and files that Customer or any of its Permitted Users load, transmit to or enter into PAVE Inspect on behalf of Customer, including but not limited to Personal Information.
(b) “Licensed Third Party Technology” means third party technology that is licensed under separate license terms and not under these Terms of Service.
(c) “Modifications” means modifications, improvements, customizations, patches, bug fixes, updates, enhancements, aggregations, compilations, derivative works, translations and adaptations, and “Modify” has a corresponding meaning.
(d) “Order Form” means any online order that references these Terms of Service.
(e) “PAVE Inspect” means services through which Discovery Loft hosts and makes available the PAVE solution and any component thereof for the capture and inspection of vehicles that are described in an Order Form.
(f) “Personal Information” means any information relating to an identified or identifiable individual.
(g) “Website” means any websites used by Discovery Loft to provide PAVE Inspect, including the website located at https://paveinspect.com/
2. PAVE Inspect
(a) Provisioning of PAVE Inspect. Subject to Customer’s and its Permitted Users’ compliance with the terms and conditions of these Terms of Service, Discovery Loft will make PAVE Inspect available to Customer on the terms and conditions set out in these Terms of Service during the Term. Customer is responsible for: (i) ensuring only Permitted Users access and use PAVE Inspect; and (ii) Permitted Users’ compliance with these Terms of Service.
(b) Restrictions on Use. Customer acknowledges and agrees that it is responsible for the compliance by all Permitted Users with these Terms of Service, and the activities of all Permitted Users on PAVE Inspect. Without limiting the generality of any of the foregoing, Customer will not itself, and will not permit others to:
(i) sub-license, sell, rent, lend, lease or distribute PAVE Inspect or any intellectual property rights therein or otherwise make PAVE Inspect available to others;
(ii) use PAVE Inspect to permit timesharing, service bureau use or commercially exploit PAVE Inspect;
(iii) use or access PAVE Inspect (A) in violation of any applicable law or intellectual property right, (B) in a manner that threatens the security or functionality of PAVE Inspect, or for any purpose or (C) in any manner not expressly permitted in these Terms of Service;
(iv) use PAVE Inspect to create, collect, transmit, store, use or process any Customer Data:
(A) that contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data;
(B) that Customer does not have the lawful right to create, collect, transmit, store, use or process;
(C) that violates any applicable laws, or infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity);
(v) Modify PAVE Inspect;
(vi) reverse engineer, de-compile or disassemble PAVE Inspect;
(vii) remove or obscure any proprietary notices or labels on PAVE Inspect, including brand, copyright, trademark and patent or patent pending notices;
(viii) access or use PAVE Inspect for the purpose of building a similar or competitive product or service; or
(ix) perform any vulnerability, penetration or similar testing of PAVE Inspect.
(c) Suspension of Access; Scheduled Downtime; Modifications. Discovery Loft may from time to time and in its discretion, without limiting any of its other rights or remedies at law or in equity, under these Terms of Service:
(i) suspend Customer’s access to or use of PAVE Inspect:
(A) for scheduled maintenance;
(B) due to a Force Majeure;
(C) if Discovery Loft believes in good faith that Customer or any Permitted User has violated any provision of these Terms of Service;
(D) to address any emergency security concerns; or
(E) if required to do so by a regulatory body or as a result of a change in applicable law; and
(ii) make any Modifications to PAVE Inspect.
(d) Subcontracting. Discovery Loft may engage third parties to provide PAVE Inspect.
3. Data; Intellectual Property
(a) Customer retains all of its rights, title and interest, including all intellectual property rights, in and to the Customer Data. Customer grants to Discovery Loft a nonexclusive, worldwide, royalty-free, irrevocable, fully paid-up right to access, store, collect, disclose, transmit, and otherwise use or process Customer Data during the Term to: (i) provide PAVE Inspect; (ii) improve and enhance PAVE Inspect and for other Discovery Loft offerings; and (iii) produce data, information or other materials that are not identified as relating to a particular individual or Customer (such data, information and materials, the “Aggregated Data”). Discovery Loft may access, store, collect, disclose, transmit, and otherwise use or process Aggregated Data during and after the Term for any purpose and without restriction or obligation to Customer (including any Permitted User) of any kind.
(b) Discovery Loft or its licensors retain all ownership and intellectual property rights in and to: (i) the PAVE Inspect; (ii) anything developed or delivered by or on behalf of Discovery Loft under these Terms of Service; and (iii) any Modifications to the foregoing (i) and (ii).
(c) All rights not expressly granted by Discovery Loft to Customer under these Terms of Service are reserved.
4. Feedback
Customer agrees that any suggestion or idea provided by Customer (such as suggestions or ideas, “Feedback”) will not be treated as confidential, and nothing in these Terms of Service will restrict Discovery Loft’s right to use, profit from, disclose, publish or otherwise exploit any Feedback, without compensation to Customer.
5. Privacy
Each Party will comply with all applicable laws, when using, handling, disclosing, transferring, sharing, or processing, in any way and for any purpose, any Personal Information, including each Party’s employee and customer Personal Information. The Parties will provide reasonable assistance to each other in order to allow the Parties to comply with their respective obligations under privacy laws. Discovery Loft’s collection, use, storage, processing, disclosure, and deletion of Personal Information provided to Discovery Loft by Customer under these Terms of Service is governed by the privacy statement located at Click here to view, which may be updated by Discovery Loft from time to time.
6. Permitted Users
(a) Customer will ensure that all of Customer’s customers (each, an “End Customer”) to whom Customer provides services using PAVE Inspect (the “Customer Services”), as well as Customers’ employees, independent contractors, or other internal users (each, an “End User”, and together with End Customers, “Permitted Users”), are bound to Discovery Loft’s end user terms and conditions of use, which are available at Click here to view.
(b) Upon Customer’s request, Discovery Loft will issue one or more accounts (each, a “Customer User Account”) to Customer for use by Permitted Users. Customer will ensure that Permitted Users only use PAVE Inspect through the Customer User Account. Customer will not allow any Permitted User to share the Customer User Account with any other person. Discovery Loft reserves the right to suspend, deactivate, or replace the Customer User Account if it determines that the Customer User Account may have been used for an unauthorized purpose.
7. Support
Customer will generally have access to Discovery Loft’s tier 2 technical support services (“Support Services”) via email at support@discoveryloft.com. In the event that Customer requires additional support services from Discovery Loft, such services will be specified and ordered separately in an Order Form. Notwithstanding anything to the contrary in these Terms of Service, Customer will provide all support to Permitted Users, and if any Permitted User contacts Discovery Loft for support, Discovery Loft will direct such Permitted User to Customer for support.
8. Fees and Payment
(a) Fees. Customer will pay to Discovery Loft the applicable fees described in the Order Form (the “Fees”) in accordance with the payment terms set out herein. Customer must abide by any relevant terms and conditions or other legal agreement that governs its use of any payment processing method made available by Discovery Loft. Discovery Loft may add or remove payment processing methods at its sole discretion. Customer is solely responsible for all amounts payable associated with purchases made through a Customer User Account.
(b) Suspension. Any suspension of PAVE Inspect by Discovery Loft pursuant to the terms of these Terms of Service will not excuse Customer from its obligation to make payments under these Terms of Service.
9. Confidential Information
(a) Definitions. For the purposes of these Terms of Service, a Party receiving Confidential Information (as defined below) will be the “Recipient”, the Party disclosing such information will be the “Discloser” and “Confidential Information” of Discloser means any and all information of Discloser or any of its licensors that has or will come into the possession or knowledge of the Recipient in connection with or as a result of entering into these Terms of Service, including information concerning the Discloser’s past, present or future customers, suppliers, technology or business, and where Discloser is Customer includes Customer Data; provided that Discloser’s Confidential Information does not include, except with respect to Personal Information: (i) information already known or independently developed by Recipient without access to Discloser’s Confidential Information; (ii) information that is publicly available through no wrongful act of Recipient; or (iii) information received by Recipient from a third party who was free to disclose it without confidentiality obligations.
(b) Confidentiality Covenants. Recipient hereby agrees that during the Term and at all times thereafter it will not, except to exercise its license rights or perform its obligations under these Terms of Service: (i) disclose Confidential Information of the Discloser to any person, except to its own personnel or affiliates having a “need to know” and that have entered into written agreements no less protective of such Confidential Information than these Terms of Service, and to such other recipients as the Discloser may approve in writing; (ii) use Confidential Information of the Discloser; or (iii) alter or remove from any Confidential Information of the Discloser any proprietary legend. Each Party will take industry standard precautions to safeguard the other Party’s Confidential Information, which will in any event be at least as stringent as the precautions that the Recipient takes to protect its own Confidential Information of a similar type.
(c) Exceptions to Confidentiality. Notwithstanding Section 9(b), Recipient may disclose Discloser’s Confidential Information: (i) to the extent that such disclosure is required by applicable law or by the order of a court or similar judicial or administrative body, provided that, except to the extent prohibited by law, the Recipient promptly notifies the Discloser in writing of such required disclosure and cooperates with the Discloser to seek an appropriate protective order; (ii) to its legal counsel and other professional advisors if and to the extent such persons need to know such Confidential Information in order to provide applicable professional advisory services in connection with the Party’s business; or (iii) in the case of Discovery Loft, to potential assignees, acquirers or successors of Discovery Loft if and to the extent such persons need to know such Confidential Information in connection with a potential sale, merger, amalgamation or other corporate transaction involving the business or assets of Discovery Loft.
10. Warranty; Disclaimer; Indemnity
(a) Customer Warranty. Customer represents and warrants to, and covenants with Discovery Loft that Customer has provided all notices and disclosures (including to each Permitted User), obtained all applicable third party consents and permissions and otherwise has all authority, in each case as required by applicable laws, to provide Discovery Loft with the Customer Data, including with respect to the collection, storage, access, use, disclosure, processing and transmission of Personal Information, including by or to Discovery Loft and to or from all applicable third parties.
(b) GENERAL DISCLAIMER. DISCOVERY LOFT DOES NOT WARRANT THAT PAVE INSPECT WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF PAVE INSPECT. EXCEPT AS SPECIFICALLY PROVIDED IN THESE TERMS OF SERVICE, PAVE INSPECT (OR ANY PART THEREOF), AND ANY OTHER PRODUCTS AND SERVICES PROVIDED BY DISCOVERY LOFT TO CUSTOMER ARE PROVIDED “AS IS” AND “AS AVAILABLE”. ANY REPRESENTATION OR WARRANTY OF OR CONCERNING ANY LICENSED THIRD PARTY TECHNOLOGY IS STRICTLY BETWEEN CUSTOMER AND THE THIRD PARTY. DISCOVERY LOFT DOES NOT EXCLUDE ITS LIABILITY (IF ANY) TO CUSTOMER FOR (I) PERSONAL INJURY OR DEATH RESULTING FROM ITS NEGLIGENCE; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY MATTER FOR WHICH IT WOULD BE ILLEGAL FOR DISCOVERY LOFT TO EXCLUDE OR ATTEMPT TO EXCLUDE ITS LIABILITY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, DISCOVERY LOFT HEREBY DISCLAIMS ALL EXPRESS, IMPLIED, COLLATERAL OR STATUTORY WARRANTIES, REPRESENTATIONS AND CONDITIONS WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, NON-INFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, RELIABILITY, CURRENCY, TIMELINESS, QUALITY, INTEGRATION, FITNESS FOR A PARTICULAR PURPOSE OR USE, NON-INFRINGEMENT, ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE OR THAT PAVE INSPECT IS OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, DISCOVERY LOFT EXPRESSLY DISCLAIMS ANY REPRESENTATION, CONDITION OR WARRANTY THAT ANY DATA OR INFORMATION PROVIDED TO CUSTOMER IN CONNECTION WITH CUSTOMER’S USE OF PAVE INSPECT (OR ANY PART THEREOF) IS ACCURATE, OR CAN OR SHOULD BE RELIED UPON BY CUSTOMER FOR ANY PURPOSE WHATSOEVER.
(c) Indemnity. Customer will defend, indemnify and hold harmless Discovery Loft, its employees, officers, directors, affiliates, agents, contractors, successors, and assigns against any and all third party (including Permitted Users) claims (including damages, recoveries, deficiencies, interest, penalties and legal fees), directly or indirectly arising from or in connection with: (i) Customer Data; (ii) Customer’s breach of any of Customer’s obligations, representations, warranties or covenants under these Terms of Service; or (iii) use of PAVE Inspect (or any part thereof) by Customer or any Permitted User in combination with any third party software, application or service. Customer will fully cooperate with Discovery Loft in the defense of any claim defended by Customer pursuant to its indemnification obligations under these Terms of Service and will not settle any such claim without the prior written consent of Discovery Loft.
11. Limitation of Liabilities
The Parties acknowledge that the following provisions have been negotiated by them and reflect a fair allocation of risk and form an essential basis of the bargain and will survive and continue in full force and effect despite any failure of consideration or of an exclusive remedy:
(a) AMOUNT. IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF DISCOVERY LOFT IN CONNECTION WITH OR UNDER THESE TERMS OF SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNT OF FEES PAID BY CUSTOMER FOR PAVE INSPECT IN THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE TERMS OF SERVICE WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT. IN NO EVENT WILL DISCOVERY LOFT’S THIRD PARTY SUPPLIERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THESE TERMS OF SERVICE.
(b) TYPE. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL DISCOVERY LOFT BE LIABLE TO CUSTOMER OR ANY PERMITTED USER IN CONNECTION WITH OR UNDER THESE TERMS OF SERVICE FOR ANY: (I) SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES; (II) LOST OR LOSS OF (I) SAVINGS, (II) PROFIT, (III) DATA, (IV) USE, OR (V) GOODWILL; (III) BUSINESS INTERRUPTION; (IV) COSTS FOR THE PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES; (V) PERSONAL INJURY OR DEATH; OR (VI) PERSONAL OR PROPERTY DAMAGE ARISING OUT OF OR IN ANY WAY CONNECTED TO THESE TERMS OF SERVICE, REGARDLESS OF CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE), OR OTHERWISE, AND EVEN IF NOTIFIED IN ADVANCE OF THE POSSIBILITIES OF SUCH DAMAGES.
12. Term and Termination
(a) Term. These Terms of Service are effective as of the Effective Date and continue to be in effect until terminated in accordance with its terms (the “Term”).
(b) Termination for Convenience. Either Party may terminate these Terms of Service at any time by providing at least 30 days’ advance written notice to the other Party.
(c) Termination for Cause. Either Party may, in addition to other relief, terminate these Terms of Service if the other Party commits a material breach of these Terms of Service and fails within 15 calendar days after receipt of notice of such breach to correct such material breach.
(d) Survival. The following Sections, together with any other provision of these Terms of Service which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these Terms of Service, will survive expiration or termination of these Terms of Service for any reason: Section 3 (Data; Intellectual Property), Section 5 (Privacy), Section 8 (Fees and Payment), Section 9 (Confidential Information), Section 10 (Warranty; Disclaimer; Indemnity), Section 11 (Limitation of Liabilities), Section 12(d) (Survival), and Section 13 (General Provisions).
13. General Provisions
(a) Notices. Notices sent to either Party will be effective when delivered in writing and in person or by email, one day after being sent by overnight courier, or five days after being sent by first class mail postage prepaid to the official contact designated by the Party to whom a notice is being given. Notices must be sent: (i) if to Discovery Loft, to the following address:
145 Front St E Suite 102, Toronto, ON M5A 1E3
Attention: Co-CEO
Email: brian.steinhauser@discoveryloft.com
and (ii) if to Customer, to the current postal or email address that Discovery Loft has on file with respect to Customer. Discovery Loft may change its contact information by posting the new contact information on the Website or by giving notice thereof to Customer. Customer is solely responsible for keeping its contact information on file with Discovery Loft current at all times during the Term.
(b) Assignment. Customer will not assign these Terms of Service to any third party without Discovery Loft’s prior written consent. Discovery Loft may assign these Terms of Service or any rights under these Terms of Service to any third party without Customer’s consent. These Terms of Service will inure to the benefit of and be binding upon the Parties, their permitted successors and permitted assignees.
(c) No Third-Party Beneficiaries. The Parties do not confer any legal, equitable or other rights or remedies of any nature whatsoever under or by reason of these Terms of Service upon any person other than the Parties and their respective successors and permitted assigns
(d) Governing Law and Attornment. These Terms of Service and any action related thereto will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. The Parties will initiate any lawsuits in connection with these Terms of Service in Toronto, Ontario, Canada, and irrevocably attorn to the exclusive personal jurisdiction and venue of the courts sitting therein. The U.N. Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service. This choice of jurisdiction does not prevent Discovery Loft from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.
(e) Export Restrictions. Customer will comply with all export laws and regulations that may apply to its access to or use of PAVE Inspect.
(f) Construction. Except as otherwise provided in these Terms of Service, the Parties’ rights and remedies under these Terms of Service are cumulative and are in addition to, and not in substitution for, any other rights and remedies available at law or in equity or otherwise. The terms “include” and “including” mean, respectively, “include without limitation” and “including without limitation.” The headings of sections of these Terms of Service are for reference purposes only and have no substantive effect. The terms “consent” or “discretion” mean the right of a Party to withhold such consent or exercise such discretion, as applicable, arbitrarily and without any implied obligation to act reasonably or explain its decision to the other Party.
(g) Force Majeure. Neither Party will be liable for delays caused by any event or circumstances beyond that Party’s reasonable control, including acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour problems (other than those involving that Party’s employees), Internet service failures or delays, or the unavailability or Modification by third parties of telecommunications or hosting infrastructure or third party websites (“Force Majeure”).
(h) Severability. Any provision of these Terms of Service found by a tribunal or court of competent jurisdiction to be invalid, illegal or unenforceable will be severed from these Terms of Service and all other provisions of these Terms of Service will remain in full force and effect.
(i) Waiver. A waiver of any provision of these Terms of Service must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.
(j) Independent Contractors. Discovery Loft’s relationship to Customer is that of an independent contractor, and neither Party is an agent or partner of the other. Neither Party will have, and neither party will represent to any third party that it has, any authority to act on behalf of the other Party.
(k) Entire Agreement. These Terms of Service constitute the entire agreement between the Parties with respect to the subject matter of these Terms of Service and supersede all prior or contemporaneous agreements, representations or other communications between the Parties, whether written or oral.
(l) Amendments. Subject to the following sentence, no amendment, supplement, modification, waiver, or termination of these Terms of Service and, unless otherwise expressly specified in these Terms of Service, no consent or approval by any Party, will be binding unless executed in writing by the Party or Parties to be bound thereby. NOTWITHSTANDING THE PRECEDING SENTENCE, DISCOVERY LOFT MAY UNILATERALLY AMEND THESE TERMS OF SERVICE, IN WHOLE OR IN PART (EACH, AN “AMENDMENT”), BY: (I) GIVING CUSTOMER PRIOR NOTICE OF SUCH AMENDMENT; OR (II) POSTING NOTICE OF SUCH AMENDMENT ON THE WEBSITE. UNLESS OTHERWISE INDICATED BY DISCOVERY LOFT, ANY SUCH AMENDMENT WILL BECOME EFFECTIVE AS OF THE DATE THE NOTICE OF SUCH AMENDMENT IS PROVIDED TO CUSTOMER OR IS POSTED ON THE WEBSITE (WHICHEVER IS THE EARLIER).
(m) English Language. It is the express wish of the Parties that these Terms of Service and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.
PAVE INSPECT END USER TERMS
Last updated: September 07, 2020
The following end user terms (the “End User Terms”) govern your access to and use of the services we make available online at https://paveinspect.com/ (“PAVE Inspect”).
These End User Terms form an agreement between Discovery Loft Inc. (“Discovery Loft”, “us”, “we”, “our”) and you. The term “you” or “User” refers to the person or entity browsing, installing, downloading, accessing or otherwise using PAVE Inspect (“use” or “using” in these End User Terms will mean any of the foregoing).
BY USING PAVE INSPECT, YOU: (A) REPRESENT AND WARRANT THAT (I) YOU HAVE REACHED THE AGE OF MAJORITY IN YOUR JURISDICTION, (II) YOU HAVE THE CAPACITY TO ENTER INTO BINDING OBLIGATIONS, AND (III) ALL INFORMATION SUPPLIED BY YOU TO US THROUGH PAVE INSPECT IS TRUE, ACCURATE, CURRENT, AND COMPLETE; AND (B) AGREE TO BE BOUND BY AND COMPLY WITH THESE END USER TERMS, AS UPDATED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 1.
IF YOU ARE USING PAVE INSPECT ON BEHALF OF ANOTHER PERSON, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH PERSON OR ENTITY TO THESE END USER TERMS.
These End User Terms do not alter in any way the terms or conditions of any other agreement you may have with us in respect of any products, applications, services or otherwise.
You are a permitted user of an organization or other third party that is a customer of Discovery Loft (“Customer”). Customer has separately entered into an agreement with us (the “Contract”) that permits Customer to access, and provide you with access to, PAVE Inspect.
1. Changes to these End User Terms and PAVE Inspect
(a) Except where prohibited by applicable law, we reserve the right to change these End User Terms at any time by posting a new version. Click here to view. It is your obligation to monitor PAVE Inspect for any such changes. Your continued access to or use of PAVE Inspect after any changes to these End User Terms indicates your acceptance of such changes. It is your responsibility to review these End User Terms regularly.
(b) We reserve the right to change PAVE Inspect at any time, without notice. We may, at our discretion, suspend your access to or use of PAVE Inspect or any component thereof: (i) for scheduled maintenance; (ii) if you violate any provision of these End User Terms; or (iii) to address any emergency security concerns.
2. User Data and Privacy
(a) You grant to us an nonexclusive, worldwide, royalty-free, irrevocable, fully paid-up right to access, store, collect, disclose, transmit, and otherwise use or process any data, information, records or files that you load, transmit to or enter into, or that we collect from, PAVE Inspect (collectively, “User Data”): (i) provide PAVE Inspect; (ii) improve and enhance PAVE Inspect and for other Discovery Loft offerings; and (iii) produce data, information or other materials that are not identified as relating to a particular individual or company (such data, information and materials, the “Aggregated Data”). We may access, store, collect, disclose, transmit, and otherwise use or process Aggregated Data during and after the Term for any purpose and without restriction or obligation of any kind.
(b) Please review our current Privacy Policy, available at Click here to view , which contains important information about our practices in collecting, storing, using and disclosing information about identifiable individuals (“Personal Information”), and which is hereby incorporated into and forms a part of these End User Terms.
(c) You represent and warrant to us that you have provided all necessary notices and disclosures, obtained all applicable third party consents and permissions and otherwise have all authority, in each case as required by applicable laws to provide us with the User Data, including Personal Information.
3. Ownership of PAVE Inspect
(a) All right, title and interest, including intellectual property rights, in PAVE Inspect and all other materials provided by us hereunder, and any updates, adaptation, translation, customization or derivative works thereof, will remain the sole property of Discovery Loft.
(b) PAVE Inspect and all materials provided by us hereunder are made available or licensed and not “sold” to you.
(c) All rights not expressly granted to you in these End User Terms are reserved by Discovery Loft.
4. Your Responsibilities
You agree to:
(a) upload and disseminate only data to which you own all required rights under law and do so only consistent with applicable law;
(b) use reasonable efforts to prevent unauthorized access to or use of PAVE Inspect; and
(c) comply with all applicable laws and regulations, including, but not limited to, all intellectual property, data, privacy and export control laws.
5. No Unlawful or Prohibited Use
You will not use PAVE Inspect in violation of these End User Terms or of any applicable law. You will not, without our prior written permission, use PAVE Inspect for any purpose other than to submit photos and vehicle information to enable vehicle inspection. Without limiting the generality of the foregoing, you will not (and will not attempt to) directly or indirectly:
(a) disable, overly burden, impair, or otherwise interfere with servers or networks connected to PAVE Inspect (e.g., a denial of service attack);
(b) attempt to gain unauthorized access to PAVE Inspect, or bypass any measures we may use to prevent or restrict access to PAVE Inspect;
(c) send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on PAVE Inspect any data, information, pictures, videos, audio or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) you do not have the lawful right to send, upload, collect, transmit, store, use, post, publish, or otherwise communicate; (iii) is false, intentionally misleading, or impersonates any other person; (iv) is defamatory, bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual; (v) is harmful to minors in any way or targeted at minors; (vi) infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity); or (vii) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability;
(d) use PAVE Inspect or any part thereof to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services, promoting any website or use any paid advertising platform to promote links that direct to the Discovery Loft domain or use the Discovery Loft trademark;
(e) use PAVE Inspect other than for the benefit of the Customer that has entered into an agreement to access PAVE Inspect and who has granted you a right of access;
(f) use any data mining, robots, or similar data gathering or extraction methods, or copy, modify, reverse engineer, reverse assemble, disassemble, or decompile PAVE Inspect or any part thereof or otherwise attempt to discover any source code;
(g) use PAVE Inspect for the purpose of building a similar or competitive product or service; or
(h) authorize, permit, enable, induce or encourage any third party to do the above.
6. No Guarantee of Data Security
We do not guarantee the security of data transmitted over the Internet or public networks in connection with your use of PAVE Inspect.
7. Feedback
You agree that any suggestion or idea provided by you (such as suggestions or ideas, “Feedback”) will not be treated as confidential, and nothing in these End User Terms will restrict our right to use, profit from, disclose, publish or otherwise exploit any Feedback, without compensation to you.
8. Malicious Code and Security
The downloading and viewing of content is done at your own risk. We do not guarantee or warrant that PAVE Inspect is compatible with your computer system or that PAVE Inspect, or any links from PAVE Inspect, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system, and you are responsible for the entire cost of any service, repairs or connections of and to your computer system that may be necessary as a result of your use of PAVE Inspect.
You are prohibited from attempting to circumvent and from violating the security of PAVE Inspect including without limitation: (a) accessing content that is not intended for you; (b) attempting to breach or breaching PAVE Inspect security or authentication measures; (c) restricting, disrupting or disabling service to PAVE Inspect users, hosts, servers or networks by any means, or (d) otherwise attempting to interfere with the proper working of PAVE Inspect, including but not limited to by introducing any material that is malicious or technologically harmful.
9. Disclaimer
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, CONDITIONS OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS IN THESE END USER TERMS (INCLUDING THE FOLLOWING DISCLAIMERS) MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.
WE DO NOT WARRANT THAT PAVE INSPECT WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF PAVE INSPECT. EXCEPT AS SPECIFICALLY PROVIDED IN THESE END USER TERMS, PAVE INSPECT (OR ANY PART THEREOF), AND ANY OTHER PRODUCTS AND SERVICES PROVIDED BY DISCOVERY LOFT TO YOU ARE PROVIDED “AS IS” AND “AS AVAILABLE”. ANY REPRESENTATION OR WARRANTY OF OR CONCERNING ANY LICENSED THIRD PARTY TECHNOLOGY IS STRICTLY BETWEEN YOU AND THE THIRD PARTY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL EXPRESS, IMPLIED, COLLATERAL OR STATUTORY WARRANTIES, REPRESENTATIONS AND CONDITIONS WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, NON-INFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, RELIABILITY, CURRENCY, TIMELINESS, QUALITY, INTEGRATION, FITNESS FOR A PARTICULAR PURPOSE OR USE, NON-INFRINGEMENT, ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE OR THAT PAVE INSPECT IS OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, DISCOVERY LOFT EXPRESSLY DISCLAIMS ANY REPRESENTATION, CONDITION OR WARRANTY THAT ANY DATA OR INFORMATION PROVIDED TO YOU IN CONNECTION WITH YOUR USE OF PAVE INSPECT (OR ANY PART THEREOF) IS ACCURATE, OR CAN OR SHOULD BE RELIED UPON BY CUSTOMER FOR ANY PURPOSE WHATSOEVER
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES; OR LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES, IN EACH CASE, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATED TO PAVE INSPECT OR THESE END USER TERMS.
FOR ANY OTHER DAMAGES, OR TO THE EXTENT THAT THE FOREGOING LIMITATION IS NOT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY IN CONNECTION WITH OR UNDER THESE END USER TERMS, OR YOUR USE OF, OR INABILITY TO MAKE USE OF, PAVE INSPECT, EXCEED $100 CAD. FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE END USER TERMS WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT.
11. Indemnification
You will defend, indemnify and hold harmless us, our affiliates and service providers, and each of their and our respective officers, directors, employees, and agents, and any licensees, successors and assigns from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with:
(a) your User Data;
(b) your use of PAVE Inspect;
(c) your breach of any provision of these End User Terms or any documents referenced herein; or
(d) your violation of any law or the rights of a third party (including intellectual property rights).
12. Term and Termination; Survival
(a) These End User Terms will commence on the day you first use PAVE Inspect and will continue for as long as you use PAVE Inspect or until terminated in accordance with the provisions of these End User Terms (the “Term”). At any time, Discovery Loft may: (i) suspend or terminate your rights to access or use PAVE Inspect; or (ii) terminate these End User Terms; if Discovery Loft in good faith believes that you have used PAVE Inspect in violation of these End User Terms or have engaged in fraudulent activity. You may terminate these End User Terms at any time and with immediate effect by ceasing use of PAVE Inspect. For greater certainty, if you continue to use any portion of PAVE Inspect after these End User Terms have been terminated, these End User Terms will continue to apply to the extent of such use.
(a) The following Sections, together with any other provision of these End User Terms which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these End User Terms, will survive expiration or termination of these End User Terms for any reason: Sections 2 (User Data and Privacy), 3 (Ownership of PAVE Inspect), 6 (No Guarantee of Data Security), 8 (Malicious Code and Security), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12(a) (Survival), and 14 (General Provisions).
13. Geographic Restrictions
Discovery Loft makes no representation that PAVE Inspect is or will be available for use in all locations outside Canada, the United States and the United Kingdom (the “Approved Locations”), or all locations within the Approved Locations. PAVE Inspect is available for use in the Approved Locations which may be updated by Discovery Loft from time to time. We provide PAVE Inspect for use only by persons located in Approved Locations. This site is not intended for use in any jurisdiction where its use is not permitted. If you access the site from outside the Approved Locations, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.
14. General Provisions
(a) Choice of Law. Except as restricted by applicable law, these End User Terms will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein without giving effect to any principles of conflicts of law and such laws apply to your access to or use of PAVE Inspect, notwithstanding your domicile, residency or physical location. You will only use PAVE Inspect in jurisdictions where PAVE Inspect may lawfully be used. Except as restricted by applicable law, you hereby consent to the exclusive jurisdiction and venue of courts in Toronto, Ontario, Canada in all disputes arising out of or relating to the use of PAVE Inspect.
(b) Entire Agreement. These End User Terms constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to PAVE Inspect. A printed version of these End User Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these End User Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
(c) Waiver. Our failure to insist upon or enforce strict performance of any provision of these End User Terms will not be construed as a waiver of any provision or right. A waiver of any provision of these End User Terms must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.
(d) Severable. If any of the provisions contained in these End User Terms are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such provision will be severed from these End User Terms and all other provisions of these End User Terms will remain in full force and effect.
(e) Assignment. You will not assign these End User Terms to any third party without our prior written consent. We may assign these End User Terms or any rights under these End User Terms to any third party without your consent. Any assignment in violation of this Section will be void. The terms of these End User Terms will be binding upon permitted assignees. These End User Terms will inure to the benefit of and be binding upon the parties, their permitted successors and permitted assignees.
(f) English Language. It is the express wish of the parties that these End User Terms and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.
15. Contact
If you have any questions or comments regarding these End User Terms, please contact us at
info@discoveryloft.com.
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PAVE matches up to in-person inspections even with some detection limitations from only photos.
Over the past two years, extensive testing and iterations have been conducted to PAVE's damage detection and grading capabilities with the help of one of North America's largest auto auctions.
Below are results from the most recent test completed in November 2020. These 10 vehicles were PAVE'd in the same way you or your customer would use the tool, and then the PAVE reports were compared to the ones generated by the auction's in-person inspections.
PAVE GRADING
AUCTION'S GRADING
1
5
EXCELLENT CONDITION
5
EXTRA CLEAN
2
3
GOOD CONDITION
3.7
AVERAGE
3
4
VERY GOOD CONDITION
3.7
CLEAN
4
2
FAIR CONDITION
3.2
AVERAGE
5
2
FAIR CONDITION
2.8
BELOW AVERAGE
6
3
GOOD CONDITION
2.8
AVERAGE
7
3
GOOD CONDITION
2.8
AVERAGE
8
3
GOOD CONDITION
2.8
AVERAGE
9
1
POOR CONDITION
1.9
ROUGH
10
2
FAIR CONDITION
1.3
BELOW AVERAGE
These very closely aligned and only differ because PAVE does not use fractions on our Retail use gradings. This comparison reinforces that PAVE's grading will provide you with an idea of what to expect if you run the same vehicle at the auction.
No Interior Inspections
Our User Acceptance Testing has proven that if a process asks for more than 13 photos, and takes longer than 3 minutes to complete, users will be less likely to complete the process. Capturing all the perspectives needed to do a complete interior inspection using PAVE's approach would not be acceptable to most users. However, the grading algorithm accounts for the interior to be in equal condition to the exterior. Our tests have proven to be accurate when PAVE grades a vehicle as being in Poor Condition, expect that the interior will also be in Poor Condition.
Glass Damage Rarely Shows in Photos
PAVE inspects all glass surfaces for cracks, chips, scratches and stars. On average 70% of these types of damages show up in the captured photos. However, when there are small chips and stars in a windshield, they may not appear in the photos and therefore are unable to be detected by PAVE.
Previous Accident Repairs
Detection of any previous paintwork can only get done effectively by metering the paint with a paint gauge and measuring the thickness of paint on each panel. PAVE will detect any mismatched paintwork and any panels that are misaligned. We recommend that you pull a vehicle history report to check for any reported accidents.
Need to update any vehicle information displayed on the Park Page?
Anyone who has admin privileges can update the vehicle information on any completed inspection by clicking the "EDIT" button on the vehicle listing on the "DASHBOARD" tab.
They can also add value options to the KBB value to update the park page pricing that gets displayed. These options cannot get selected from the park page to allow the results to be openly shared and not altered by anyone viewing it.
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Once 'Preview' is clicked, the user is redirected to a new webpage that shows the actual widget interface on the webpage.
Widget interface
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