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PAVE CAPTURE TROUBLESHOOTING GUIDE
iPhone (iOS) Issues
Inspection Get's Stuck
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Camera Screen is Locked and won't Rotate
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Inspection Won't Begin or Complete
Last updated
3 years ago
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Problem
Capture won't advance or I get a black screen after each picture and have to start over.
Cause
It's possible that your website browser history (cache) needs to be cleared.
Solution
1) Click on the "Settings" link from your Home Screen
Select "Settings" from the Home Screen
2) Click on "Safari"
3)
Scroll down and click on “Clear History and Website Data”
Select "Safari"
Select "Clear History and Website Data"